Ensure payment went through

If you do not see a welcome email after paying, first make sure that your payment went through by checking your bank statement. If you do not see a charge, it's likely that your payment failed and you need to try again.

Check your spam/promotions folder

  1. To check your spam mail on the web

    • Go to your Mail > Click spam

  2. To check your promotion mail on the web

    • Go to your Mail > Categories > Promotions

If that doesn't work, please contact aloha@vibely.io or feedback@vibely.io.

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